Auction Tip #31 - #35
Auction Tip #31: When The Buyer Lives Out Of The Country
Be careful when receiving foreign funds. Always insist that they pay by credit card or send an international money order. Remember to pick up some customs forms from the post office in advance to save yourself some time.
Auction Tip #32: Stay In Contact With The Buyer
When auction ends, quickly email the buyers with the final price, shipping, total cost, and your address. To reassure your customer, email them when you receive their payment. This is important for their peace of mind and they'll thank you later in feedback and repeat business.
You'll also score well with the buyer if you send them an email when you ship their goods. Nothing is more frustrating than not knowing. Even go so far as to follow up a few days later to see if everything is all right… you'll earn very loyal customers by doing this
Auction Tip #33: Keep Your Auctions Going
EBay bidders usually wait until the last minute to bid. I wouldn't let anyone persuade me to end early unless they made me an insane offer. If I do then I'll miss having my auctions go through the "going, going, gone" and "ending today" listings- categories that eBayer's browse heavily.
Auction Tip #34: Using The "Category Featured" Option
You’ll want your item listed on the first page of your selected category's listings. Category featured listings are 66% more likely to sell. The cost is $14.95- if you’re running Dutch auctions then it’s definitely worth it- the amount of traffic you receive is much greater.
Auction Tip #35: Avoid Misunderstanding
Before email, the only time a written letter was sent or received was when you were writing to a person you know well or a letter to complain. Emotion and character is easily misconstrued with email. Keeping in contact will solve most problems with the transaction.
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